SAI DLL error
I have a client that is getting this error on one workstation but not on any others:
"Error Checking License Information
Can't Find DLL entry point LicenseCountSDD in a4wapi.dll"
We have reinstalled on this workstation as an administrator. Ran REGACC as an administrator and the error prevails.
Any thoughts on how ot fix it? It is of course on the primary user of SAI's workstation.
Your help is appreciated.
Views: 49
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SAIError.png, 9 KB
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Replies to This Discussion
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Permalink Reply by Tyrone Le Fleur on -
Hi Kelly
Please can confirm the version of SAI you are using.
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Permalink Reply by Kelly Hummel on -
We installed SAI from the 5.6 download off of Sage with Sage Accpac and have Product Update 1 installed. The installation on the workstation was done with workstation setup the same as it was for all of the other workstation. The application works on about 20 workstations and this is the only workstation that has an issue.
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Permalink Reply by Collen on -
Hi Kelly
Please can you perform a Windows search to see if the file does exist on ACCPAC directory, the permission on folder has been granted administrative rights.
if the a4wapi file does exist on the folder run ( regsvr32 /u /r "c:\ sage Accpac runtime\a4wapi.dll" ) or alternative create a backup of the existing file and try the attached file followed by the above syntax.
Thanks, - Attachments:
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a4wapi.dll, 632 KB
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Permalink Reply by Kelly Hummel on
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The file does exist and it has the proper permissions.
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Permalink Reply by Tyrone Le Fleur on
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Hi Kelly
The Accpac Dll is causing the error.
Please can you confirm that you unregistered and reregistered the DLL?
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Permalink Reply by Maree Palmer on
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was there any resolve to this issue this is the second time im getting this error first time never resolved it got a new machine and installed and it was working now im getting these errors
i need a solution please
windows 7 pro
accpac 5.6
MSSQL Server 2008
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Permalink Reply by Amar Bhowmik on
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Have you Install MS office on your system?? if no please install MS office and check..
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